🆓 Free Plan
₱0 forever - No billing or payment required - Instant access to basic features - No credit card needed for signup
Always FreeBilling & Payment Management
Understanding how Launchpad’s billing system works helps you manage your subscription effectively and avoid any surprises. This comprehensive guide covers billing cycles, payment methods, invoicing, and account management.
How Billing Works
Section titled “How Billing Works”📅 Billing Cycles & Schedule
Section titled “📅 Billing Cycles & Schedule”📅 Billing Calendar System
Annual Billing
- Charged once per year on your billing date
- Best value for long-term users
- Automatic renewal unless cancelled
- No refunds policy - cancel anytime to avoid future charges
💳 Pricing Structure
Section titled “💳 Pricing Structure”⭐ Pro Plan
Philippines: ₱120/year International: $30/year - Advanced features and customization - Priority support included - Cancel anytime with no penalties
Best ValuePayment Methods
Section titled “Payment Methods”🌏 Regional Payment Options
Section titled “🌏 Regional Payment Options”🇵🇭 Philippines Users
✅ Accepted Cards
- Visa and Mastercard supported cards only
- Traditional bank cards (BPI, BDO, Metrobank, etc.)
- Cash Mastercard (physical/virtual)
- Maya Visa cards
- GoTyme Visa cards
- CIMB Bank Visa/Mastercard
- Any card with Visa/Mastercard branding
❌ Not Supported
- Direct digital wallet payments (GCash wallet, Maya wallet)
- Bank transfers or over-the-counter payments
- PayPal (for Philippines users)
- 7-Eleven or convenience store payments
- Cash payments or remittance centers
💡 How It Works
We only accept cards that work through Visa and Mastercard payment networks. If your GCash, Maya, or GoTyme has a Visa/Mastercard number, it will work. Direct wallet payments are not supported.
🌍 International Users
✅ Accepted Cards
- Visa and Mastercard supported cards only
- Traditional bank credit/debit cards
- Digital bank cards with Visa/Mastercard
- Apple Pay/Google Pay (if linked to Visa/Mastercard)
❌ Not Supported
- American Express, Discover, Diners Club
- Direct PayPal payments
- Bank transfers (SEPA, ACH, wire transfers)
- Regional payment methods (Alipay, WeChat Pay, etc.)
🔒 Payment Security
Section titled “🔒 Payment Security”Billing Process
Section titled “Billing Process”📋 How Billing Works Step-by-Step
Section titled “📋 How Billing Works Step-by-Step”- Subscription Activation:
- When you upgrade to Pro, your billing cycle begins immediately. You get instant access to all Pro features.
- Billing Cycle Start:
- Your billing date is set based on when you subscribe. If you subscribe on the 29th-31st, it’s automatically adjusted to the 28th.
- Payment Processing:
- On your billing date, your subscription automatically renews and your payment method is charged.
📧 Billing Notifications
Section titled “📧 Billing Notifications”You’ll receive email notifications for:
- 7 days before renewal: Reminder of upcoming charge
- 24 hours before renewal: Final reminder with amount
- Successful payment: Receipt and invoice
- Failed payment: Instructions to update payment method
- Cancellation confirmation: End date of your current period
Managing Your Billing
Section titled “Managing Your Billing”💳 Update Payment Methods
Section titled “💳 Update Payment Methods”From Your Dashboard
- Log into your Launchpad account 2. Go to Account Settings > Billing 3. Click “Update Payment Method” 4. Enter new payment information 5. Save changes and verify
During Failed Payment
- Check your email for payment failure notice 2. Click the “Update Payment” link 3. Enter valid payment information 4. Your subscription will resume immediately
📊 View Billing History
Section titled “📊 View Billing History”Access your complete billing history:
- Invoice Downloads: PDF invoices for accounting
- Payment History: All successful and failed transactions
- Subscription Changes: Upgrades, downgrades, cancellations
- Account Activity: Login history and feature usage logs
Billing Issues & Troubleshooting
Section titled “Billing Issues & Troubleshooting”❌ Common Payment Problems
Section titled “❌ Common Payment Problems”Issue | Common Causes | Solution |
|---|---|---|
Card Declined | Insufficient funds, expired card, bank restrictions | Update card info, contact bank, try different Visa/Mastercard |
GCash Card Failed | Low balance, unverified account, card not activated | Check GCash card balance, verify account, activate Mastercard |
Maya Card Issues | Insufficient funds, card restrictions, expired card | Check Maya card balance, update card details, contact Maya support |
Currency Issues | Bank doesn’t support USD/PHP conversion | Contact your bank to enable international transactions |
🔄 Failed Payment Recovery
Section titled “🔄 Failed Payment Recovery”If your payment fails:
- Immediate Action: Update your payment method within 3 days
- Grace Period: You maintain Pro access for 7 days after failure
- Account Suspension: After 7 days, account reverts to Free plan
- Data Retention: All your data is preserved for 30 days
- Easy Restoration: Simply update payment to restore full access
Cancellations & Account Management
Section titled “Cancellations & Account Management”� Cancellation Policy
Section titled “� Cancellation Policy”Cancel Anytime
Cancel your subscription anytime without penalties. You keep Pro access until your current billing period ends.
No PenaltiesNo Refund Policy
Important: Launchpad operates under a strict no-refund policy. All payments are final and non-refundable.
No RefundsImmediate Effect
Cancellations prevent future billing but don’t affect your current subscription period.
Keep Access📝 How to Cancel Your Subscription
Section titled “📝 How to Cancel Your Subscription”- Access Account Settings: Login to your Launchpad Billing Settings.
- Go to Billing: Navigate to Profile > Plan & Billing.
- Cancel Subscription: Click the “Cancel Subscription” button.
- Confirm Cancellation: Provide a reason for your cancellation and confirm your decision to prevent future charges.
- Keep Using: Continue using Pro features until the subscription period ends.